::: State Information Technology and Communication Centre
Address : Level 24, Kompleks Tun Abdul Razak (KOMTAR) 10503 PULAU PINANG.
Telephone : 04-650 5264
Fax : 04-263 6035
::: Functions
1. Planning and Acculturation
| a) | ICT Planning Management |
| b) | ICT Program / Project Application Management |
| c) | ICT Budget Management |
| d) | ICT Training and Promotion |
| e) | Coordination of MS ISO Procedure |
| f) | ICT Inspection Management |
| g) | Information and Multimedia / Gimmick / Graphics Services Management |
| h) | Student Industrial Training (ICT Major) Management |
| i) | ecretariat of eGG Steering Committee Meeting / ICT Steering Committee, ICT Application Steering Committee (JPPICT) and Division Coordination Meeting |
2. System / Portal Development and Management
| a) | System Application Development |
| b) | System Application Maintenance |
| c) | System Application Expansion Services |
| d) | Penang State Government Official Portal Management |
| e) | State Department Website Hosting Management |
| f) | Operation and Enhancement of System |
3. Security and Database
| a) | State ICT Security Policy Management |
| b) | ICT Security System Management |
| c) | ICT Security Hardening |
| d) | ICT Security Incident Handling |
| e) | State CERT (Computer Emergency Response Team) Management |
| f) | ISMS Management |
| g) | ICT Disaster Recovery Plan (DRP) Management |
4. Operations, Network and Technical Support
| a) | Management of State Goverment EG Networks (EGNetPP) |
| b) | Managemnet of Server Operation |
| c) | Management of Main Data Centre |
| d) | Management of Disaster Recovery Centre (DRC) |
| e) | Management of State Government Official eMail System |
| f) | ICT Help Desk and Technical Support Services |
| g) | Management of ICT Asset & Inventory |
5. Administration
| a) | Office Administration |
| b) | Personnel-related services |
| c) | Finance-related services |
| d) | Management of Office Assets and Inventory |
Last Update : 14th January 2020
