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Voice Me Print E-mail PDF

Client Charter

Wednesday, 18 April 2012

1. All development projects and programmes are implemented according to schedule.
2. Plan, coordinate, monitor and evaluate the Socio-Economic Survey within the stipulated duration.
3. All official government functions are carried out in a professional, precise and effective manner.
4. Student applications and loans are processed and the results are disseminated within one (1) month from the closing date of application.
5. Application (of which forms are complete) and registration of low cost and low medium cost housing are processed within one (1) day after they are received.
6. Feedback of complaints are disseminated within fifteen (15) days from the date they are received.
7. Payment is made within seven (7) days upon receipt of complete application documents.
8. Executive Council (Exco) Meeting Papers are prepared within seven (7) working days from the date directive is received.
9. Exco decisions are implemented not later than seven (7) days after the Exco minutes is confirmed.
10. State Assembly matters are implemented efficiently according to schedule and dates stipulated.
11. Replies to applications / matters on human resource services which are complete are processed and results given within seven (7) days from the date they are received.

Calendar of Activities

May 2012
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13 14 15 16 17
17 May 2012
  • Penang State eGovernment Seminar 2012
18 19
20 21 22 23 24 25 26
27 28 29 30 31 1 2

Weather Forecast

            

   Morning Noon Night

   29°C    33°C   29°C

 

Poll

Penang State Government Policies for Welfare Programmes such as Poverty Eradication and Senior Citizen Appreciation Programme have positive impact on the target group and significant impact on improving the standard of living of the general public
Muslim Prayers Time
Subuh    - 5:43
Syuruk   - 7:02 
Zohor    - 1:17
Asar       - 4:38
Maghrib  - 7:27
Isyak     -  8:40
Visitor Count
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Last Updated On
17 May 2012
Office
Paras 25, Komtar, 10503 Pulau Pinang.
Tel : +604-2621957/
+604-2642020
Fax : +604-2634940
Helpline
Fire Dept 999
Police 999
Hospital 999